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    How Copilot Improves the Workday for Customer Service Reps

    Your customer service agents juggle multiple tasks, systems, and customer requests daily. Microsoft Copilot integrates AI-driven assistance into workflows, allowing your agents to respond faster, streamline case management, and improve customer satisfaction. Download this infographic provides a detailed look at how AI supports service teams throughout their day. Contact THE CRITICAL UPDATE INC to discuss AI solutions for your customer service team.

    How Copilot Improves the Workday for Customer Service Reps published by THE CRITICAL UPDATE INC

    Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in Central Texas. We have helped hundreds of businesses increase productivity and profitability by using technology to streamline operations and reduce damage from cyberattacks.