Surface Support Portal with FAQ

Time is the most valuable asset in any business, and Microsoft helps you save it with the newly streamlined dashboard of the Surface Support Portal. The dashboard gives businesses comprehensive access and control over their device services - from tracking service order history to managing warranty and protection plan status of your Surface devices in one unified view. It is armed with AI-enabled self-help for personalized recommendations and step-by-step guidance. Plus, your information and device services are kept secure with enhanced support and authentication systems preventing unauthorized interactions. The Surface Support Portal provides a new dimension to how businesses can reimagine their tech-support approach. For more information on this new Surface Support Portal and to order the latest Surface AI-enabled devices, contact us today.

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Frequently Asked Questions

Getting Started with SSP

Accessing the SSP

Creating a Tenant

Surface Support Portal with FAQ published by THE CRITICAL UPDATE INC

Since 2003, The Critical Update has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in Central Texas. We have helped hundreds of businesses increase productivity and profitability by using technology to streamline operations and reduce damage from cyberattacks.